Barnett260
3 Contributions
Great service
Great service
Thomas223
3 Contributions
Travel insurance
Found staff very helpful when I had to amend my policy Denis
Dale Silva
2 Contributions
Very good customer service
Very good customer service
Highly recommend! We had to cancel our holiday due to…
We had to cancel our holiday due to testing positive for Covid. The refund process was quick and easy. We got our refund within a few days of claiming. Would recommend
Exellent and quick to find the right…
Exellent and quick to find the right one and cheapist one thank you
Spencer56
2 Contributions
l have been insured with your company…
l have been insured with your company for several years up to and including Christmas 2019 and New Year 2021 when we returned from Spain.
On the renewal date l received a reminder to renew it, why in the middle of a pandemic when everything and everywhere is closed would l need to renew our travel insurance, it would have been so nice to have received a refund for the part of the year that it could not be used or even move it forward to reduce the cost of this years cover.
Harrison915
2 Contributions
I needed to extend my insurance
I needed to extend my insurance & sent a request to do so, I didn’t have to wait long for a response & after answering a few questions my request was granted & replacement documents sent via email . Remarkably no increase in payment & no admin charge !!! So pleased I took up the insurance from top dog . They will be my insurer from now on !!
accident in turkey
After an accident in Turkey my wife ended up in hospital . There were a lot of difficulties due to language and very expensive phone calls but the problems were overcome and expenses paid in full. I can only say to have a good phone and i pad if possible. I have took another policy with the same company and hope i can travel this year.
YOUR WEBSITE DIDN'T WORK PROPERLY IN…
YOUR WEBSITE DIDN'T WORK PROPERLY THEREFORE IN ORDER TO GET A QUOTATION I HAD TO CONTACT YOU BY PHONE.LENGTHY WAIT AND AN EVEN LONGER DISCUSSION TO ARRIVE AT A POLICY. HAD RECOMMENDED YOU TO A FRIEND WHO EXPERIENCED THE SAME PROBLEM AND GAVE UP TRYING TO DEAL WITH YOU.
It was certainly easy to buy online and…
It was certainly easy to buy online and I am pleased with the product, as I have always been in the past...
The only problem this time is that I never received any paperwork....just a thank you for your purchase....
I would love to have the paperwork PLEASE!!!
Shawn Baker
1 Contribution
Getting worried
I purchased multi trip insurance with Top Dog a couple of days ago. They have taken my money straight away but have sent no documents. I have tried using the contact form but to date haven't received any reply. Reading the reviews on here I am now thinking this is a rogue company and am worried about what would happen if I needed to make any claims. Considering cancelling as am within 14 days cooling-off period.
Vanessa Stevens
4 Contributions
Bit disappointed I had to move my…
Bit disappointed I had to move my holiday last year to this and this year to next. Top dog wanted to charge me to do this the second time. Under the circumstances of the pandemic I think it’s a little unreasonable.
Christina408
3 Contributions
Value for money travel insurance
Fortunately, we have not had to make a claim at any time. TopDog Insurance offers us everything we need in terms of cover at a very competitive price each year. There are plenty of options to choose from and any minor health issues are dealt with suitably.
Alvarez905
1 Contribution
So far only had a quote and a policy
So far only had a quote and a policy. Acid test will come of I have to make s claim.
Cant comment further at this stage.
Fed up of being asked my cookie preferences at every page lately.
My preferences won't change, so why not just remember them?
I took out insurance and paid for the…
I took out insurance and paid for the extra cover for covid .... jet 2 have cancelled my holiday and the insurance will only refund 50% of the premium paid . Disgusting service we can’t go through no fault of
Our own and u keep half our money !!! Never will I use ur firm again